RoadSafe lacked a consistent way to track future projects, limiting visibility into potential revenue before opportunities were created.
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By choosing our Premium Support option, we can provide your team with training and customization that goes above and beyond Salesforce’s out-of-the-box features.
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The same team that supports your Salesforce system will proactively work on your successful implementation and custom development for your organization.
Cascading layers of emails to get projects completed is a thing of the past. Salesforce Service Cloud, used properly, streamlines conversations and workflows with customers, and keeps everything neatly compiled on a visible timeline so that your team can deliver great service. It works across multiple channels providing dynamic opportunities for better collaboration. The SMBHD team has experience and expertise using this product to its full potential.
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RoadSafe lacked a consistent way to track future projects, limiting visibility into potential revenue before opportunities were created.
Thirty estimators, one shared spreadsheet, and a fifth-generation civil contractor that had outgrown both — rebuilt on Salesforce Sales Cloud.
NDSC struggled to scale customer support as they relied on email to manage growing volumes of support requests.
Chicago Helicopter Experience set out to create a seamless, airline-like booking experience with no back-and-forth or uncertainty.
Empire Today needed a better way for commercial customers to place orders and access account data through a seamless, user-friendly experience.
Hinsdale Humane Society sought to better engage adopters and donors while improving visibility into animal care and placement.
PeerPoint needed a better way to manage CME accreditation, automate data collection, and connect their Backoffice system with Salesforce.
RoadSafe lacked visibility into their sales pipeline, making it difficult for leadership to track performance and forecast revenue.
Infinite Pool Finishes relied on disconnected systems for sales, scheduling, and field operations, limiting visibility and coordination across their business.