Salesforce Consulting

Exceptional Salesforce consulting and Salesforce Support for organizations using Salesforce, CPQ, Communities, Pardot, or are expanding upon the Salesforce platform.

Sales Cloud®

Identify where Salesforce Support can improve upon efficiency and productivity for your team members and their individual functions.

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Service Cloud®

Develop and maintain better client relationships, including Salesforce Support across multiple channels, on any device.

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Salesforce Communities

Improve communication and streamline processes for a more sustainable business ecosystem that serves your employees, partners, and clients.

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Pardot Consulting

Ensure your technology is aligned with your sales and marketing processes for more effective lead generation and stronger pipelines.

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Salesforce Development

Develop custom solutions with the functions of Salesforce to expand upon Salesforce’s ability to resolve business challenges.

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Salesforce Support

Salesforce evolves and updates, and the key to success is customizing and enhancing your experience as your business scales.

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Where SMB has set themselves apart is that they help me see the bigger picture and take responsibility for delivering for my business. SMB and Salesforce have been a match made in heaven.

Rob Holton

Chief Operating Officer

ACHIEVING SUCCESS WITH SALESFORCE

Explore how we’ve helped our clients leverage Salesforce to make an impact.

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Ransomware in IoT

What is the relationship of Ransomware in IoT? One of the most recent examples (June 25 2019) of Ransomware in IoT devices is Silex, similar to the BrickerBot malware developed by a hacker called The Janitor, in 2017. Bricking is essentially rendering a consumer electronic device damaged beyond repair, hence the name of the malware. Silex was written by a 14-year-old kid who goes by Light Leafon, with big plans to keep developing malware with e [...]

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Salesforce and Pardot for Small and Medium-Sized Businesses

Salesforce and Pardot are powerful tools to manage your sales pipeline and all of the activities connected with selling your products. From your accounts, all the way through your opportunities and orders - Salesforce has changed the way your team interacts with your client [...]

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Why Salesforce IoT is the Future of CRM

What is Salesforce IoT and why is it important? IoT, short for Internet of Things, is a term coined to describe various devices connected to the Inte [...]

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Salesforce IoT in Manufacturing

IoT FOR MANUFACTURING The question of what IoT (Internet of Things) really is, and why it’s relevant in a business context should be addressed. The I [...]