Kalypso wanted to improve their infrastructure scalability as well as manage more effective collaboration solutions.
As a Business Services Company, they wanted to scale several solutions in Infrastructure without adding additional headcount to their team.
- Migrated client to SharePoint from 4 different locations
- Set up Teams to replace 3rd party chatting solution
- Helped as an Advisory service for Load Balancing Implementation
- Managed over 350 Users in Office365 CSP Services
- SMBHD managed 103 tickets for client in 1 year
- Reduced time their IT team used on handling Tier 1 support
Overall, the organization needed solutions to optimize all the organization’s IT support and policies.
By partnering with an experience Managed Services provider, Kalypso can focus on their core aspects of their business.