Managed IT Services Plans & Packages2019-02-04T18:22:30+00:00

Support Plans & Packages

Basic, Premium, All-Inclusive, and A La Carte Managed IT Services

Flexibility meets security with SMBHD Support Plans and Packages
With Basic, Premium, All-Inclusive, and A La Carte options, we have the people, the technology, and the implementation processes in place to offer customizable solutions, tailored to your budget and goals.
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Benefits of a Managed Service Provider (MSP)

  • Save Money – SMBHD Managed IT Services saves you money by helping minimize expensive network disasters. 
  •  Proactive Solution – Clients experience better performance, fewer glitches, and minimal to no downtime. Problems are detected early, preventing escalation of issues. 
  •  24/7/365 Access to experts – With Managed IT Services, you have the benefit of consulting with a team with diverse expertise. Clients can feel as though they have an in-house IT staff, without the full-time employees cost. 
  • Easier to budget – SMBHD Managed IT Services are flexibly invoiced monthly or annually, for more predictable, manageable expenses than a break/fix model. 
  • Faster response and remediation – SMBHD MSP provides the opportunity to receive prompt support. 
  • Vendor management – We’ll speak on your behalf and deal with all of your hardware and software vendors so you can focus on business. 
  • Peace of mind – It’s nearly impossible to keep up with the ever-evolving landscape of business technology. Let SMBHD manage the technical stuff for you, so you can focus on running your business efficiently, and without worry. 
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Managed Services Support Options

Basic Support

Basic Support includes a regular cadence of one hour of access to Support from our team of experts.

Premium Managed Services

Premium managed services includes all aspects of basic support as well as the services listed on the right.

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All-Inclusive Managed Services

All-inclusive managed services includes all services of basic support and premium managed services plus all of the services listed on the right.

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A La Carte Options

SMBHD offers the flexibility to design and customize a managed services plan that meets your needs.

Security A La Carte Options

Add additional security services and customize your Managed Services plan with a variety of security specific services.

(External scan with Unlimited IPs)

Proactive Security Monitoring on your critical devices (Firewall, Servers, WAP, Switches, DCs

Self Service Access to Educational Courses, Onboarding/Resource Management, Training Courses, Pre-scheduled & Managed Reporting, Quarter/Annual Phishing Evaluation

Premium Support A La Carte Options

Add additional services and customize your Premium Managed Services plan with a variety of A La Carte Options.

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(Unlimited Remediation, License Management, Workstation Patch Management)

[Daily Monitoring, Unlimited Remediation (I.e.. File restore, server restore)]

Patch Management (Weekly/Monthly/Quarterly patching)

Patch Management (Weekly/Monthly/Quarterly

(JR/SR Cloud Consultants)

(Cloud phone system, License Management, Phone Deployment, Moves, Adds, etc.)

(Licensing Management, Add, Moves and changes, Tier 1 Support)

Success

Transparency and success are key to earning client trust, which is why we ask our clients to review SMBHD.

Customer Reviews
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